COVID Peace of Mind - Valhalla Powdercats - Cat Skiing & Snowcat Boarding, BC, Canada

Peace of Mind

Thanks for checking in to see how we can help you book with confidence this winter.

As the global situation evolves, we are adapting our policies to better navigate this unprecedented time.  After careful review of how other operators are reacting to this pandemic, and after listening to your feedback, we have now altered our COVID PLAN to be in sync with other industry operators:

  • Within 4 weeks of the start date of your scheduled 2020/2021 trip this winter, if you need to cancel due to government-imposed Covid-related circumstances that inhibit your ability to get here, including border closures or self-isolation requirements, we will credit the value of your trip to 2022, less an admin fee of $50.
  • You will have the opportunity to keep your regular trip dates, even if you are unable to visit us this season. 
  • You can transfer your trip to someone else (not already on the trip), less the $50 admin fee.
  • If we are required to cancel your trip at any time, you will receive a full credit for the value of the trip.
  • If a Covid-related government border closure occurs that forces you to leave while you are already at Valhalla, 100% of the unused portion of your trip would be credited to the following season (half days would not apply).

If you cancel your trip prior to 4 weeks before your trip date, our regular terms and conditions would apply.

*Please note if you get injured while skiing/riding with us, develop a medical condition (other than COVID) during your trip, you would be covered by our medical evacuation insurance already included in your trip.

 

We encourage you to check back here for further details as the situation continues to unfold. You can also sign up for our newsletters or connect on instagram and facebook.  Please feel free to reach out to our team if you would like to talk to us directly.

Your continued support and patience throughout these challenging times is very much appreciated.

We are currently reviewing every aspect of our operation in relation to COVID-19 and constantly developing updated health and safety procedures that are in keeping with the most recent information available to us.

We sincerely hope that we will all be shredding the pow together this winter.  Fingers crossed!

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